The recent surge of COVID-19 cases in our area and nationwide has made it necessary for us to revert back to curbside drop-off service for veterinary appointments effective immediately. We know this makes getting care for your pet less convenient, but we ask for your patience and understanding as we work to protect your health and safety as well as that of your pets and our team.
Since curbside care is more time-intensive, we request that you arrive for your pet’s appointment at least 5 – 10 minutes early. Call us at (269) 323-2831 when you arrive, and a member of our staff will come out and retrieve your pet. The veterinarian or tech will then call you to report any results or information about your pet’s health, and to get your approval for all recommended treatments or testing if needed. Payments will be made by telephone after the appointment and prior to your pet being returned to your vehicle.
At this time, we are limiting in-person contact by restricting access to the hospital to staff only. We will continue to implement strict cleaning protocols within the building, and utilize our own sanitized leashes for dogs. Carriers for cats and smaller pets will are handled with a towel soaked in disinfectant.
We so appreciate the support and consideration our clients have shown us during this challenging time, and want you to know that we remain committed to providing the best care and service possible. Please don’t hesitate to contact us if you have questions or if we can help your pet in any way.