9987 Shaver Rd, Portage, MI 49024

Today's Hours: 7:00am - 5:30pm

Open Mon-Fri: 5PM to 10PM, Sat: 12PM to 8PM, Sun: 12PM to 6PM

Shaver Road Animal Hospital Make an Appointment 269-323-2831
COVID Updates

COVID Updates

Good morning.  I wanted to take a moment of your time to share portions of Executive Order 2020-32 from Governor Whitmer regarding the temporary restrictions on non-essential veterinary services.  We have been so thankful for the patience and understanding of our wonderful clients as we adapt frequently to the necessary changes to keep our clients and our team safe.  It is my hope that sharing the Executive Order with our clients will help you in determining the best course of action for your pet during this time.  

Please be cognizant of this mandate when calling to schedule an appointment for your pet.  WE REMAIN AVAILABLE BY PHONE TO ANSWER QUESTIONS AND CALM CONCERNS FOR ANY HEALTH ISSUES WITH YOUR PETS.  WE CAN HELP TO GUIDE YOU IF YOU ARE UNSURE WHETHER YOUR PET’S CONDITION FITS THE FOLLOWING QUALIFICATIONS.  

To suppress the transmission of COVID-19, it is crucial to limit in-person contact to the greatest extent possible.  While there is currently no evidence that common pets can transmit COVID-19, the provision of veterinary services in-person nonetheless presents the risk that the virus will be spread from person to person.  Furthermore, the provision of veterinary services entails the use of health care resources, such as personal protective equipment, that are in immediate and critically high demand as a result of this pandemic.  Accordingly, to mitigate the spread of COVID-19, protect the public health, provide essential protections to vulnerable Michiganders, and ensure the availability of critical health care resources, it is reasonable and necessary to impose temporary restrictions on the in-person provision of non-essential veterinary services.” 

To be clear, here at Shaver Road Animal Hospital, we have already limited in-person contact with our clients by preventing clients from entering the hospital.  We are not allowing the use of client leashes on the pets and all carriers will be handled with a hand-towel soaked in disinfectant.  Only staff will be allowed in the hospital.  We have strict procedures involving frequent handwashing both to protect our staff and to prevent contamination of a pet.  Hands are washed prior to a staff member approaching your vehicle, immediately upon return to the building, again before leaving the building with the pet, and finally once the staff member returns to the building.  All payments are currently being made by phone and pet health reports are being shared via telephone or email.  Personal protective equipment is only being used for urgent need surgeries and any supplies that can be donated have been.

The Executive Order provides guidance for what constitutes “non-essential veterinary services.”  

Non-essential veterinary services means all veterinary services other than those that are:

  1. Necessary to preserve the life of a pet, as determined by a licensed veterinarian;
  2. Necessary to treat serious pain that threatens the health and safety of a pet, as determined by a licensed veterinarian;
  3. Necessary to euthanize a pet, as determined by a licensed veterinarian; or
  4. Necessary to treat or prevent the transmission of any infectious disease that can be transmitted between animals and human beings, as determined by a licensed veterinarian”

Make an Appointment